Shipping policy

Shipping Policy

Thank you for choosing Merino Tech for your premium merino wool products. Please take a moment to review our shipping policy. Orders on merinotech.eu are fulfilled by TopSale Direct.

Where we ship

We ship to destinations across the European Union. Available delivery options and costs are shown at checkout for your address.

Processing time

Orders placed before 12:00 CET on a business day are dispatched the same day. Orders placed later, at weekends or on public holidays are dispatched the next business day.

Delivery time

Standard delivery usually arrives within 3-4 business days after dispatch. Delivery times are estimates and may vary during peak periods or due to circumstances outside our control.

Shipping rates

Orders up to €49.98 — €5.99
Orders of €49.99 and above — free shipping

Order tracking

Once your order has been dispatched you will receive an email with a tracking number so you can follow your shipment.

Delivery issues

If you experience any problem with your delivery, such as a delay or a lost parcel, please contact us and we will help resolve it.

Returns and exchanges

For information on returns and exchanges, please see our Return & Refund Policy.

Contact us

TopSale Direct, #205 7-2070 Harvey Avenue, Kelowna, British Columbia V1Y 8P8, Canada
info@merinotech.eu · +1 844 226 7600